FAQ
How long will it take for my order to arrive?
We ship from Florida and our shipping times revolve around 5-8 business days for most products. You can find out information about shipping times in each product.
After I place an order, how long does it take for me to get it?
Most orders are processed in 2-5 business days after I receive them. Shipping can take between 7-10 days.
Are cake toppers shipped already assembled?
All of our toppers come assembled for your convenience
Sizing details
Cake topper designs are usually sized at 6x8 inches. 3D Letters are around 6 inches. Gable Boxes come in 9 x 6 x 6 inches.
How do I track my orders?
To track your order, check the email that was sent to you when you purchased online. You should have a tracking number available.
Just go to the USPS website tracking page and paste the tracking number for your order. https://tools.usps.com/go/TrackConfirmAction_input
I’ve provided the wrong address; how do I change it?
If this happens to you, email us as soon as possible, we MIGHT be able to take care of it. However, we can't promise anything as all our items are usually processed immediately after you order and ship out very shortly after you place your order. If your order has already entered the shipping process, we won't be able to stop it. Luccy Paper Krafts should not be responsible if you entered an incomplete and/or incorrect shipping address. Our system that processes orders just follows what you supplied.
Which courier company do you use to deliver my order?
We work with USPS for USA domestic order shipment.
What payment methods do you offer?
You can pay by all major credit cards: Visa, MasterCard, Discover, Amex, PayPal Express, Shop Pay and more.
Can I pay in installments?
Yes! We’re excited to let you know that our store offers Shop Pay when you spend U$50 or more online.
Shop Pay gives you more ways to buy now and pay later. There are no late or hidden fees, and you’ll never pay more than you agreed to up front. You can check your balance in the Shop app any time.
HERE’S HOW:
- Check out with Shop Pay. Fill your cart and check out with Shop Pay.
- Choose the payment plan that works for you. Choose 4 interest-free payments or monthly
installments.
- Get what you want and pay over time. You’ll be prompted to make the rest of your payments.
Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.